Shipping Policy
At GRACELY GOODS LLC, we are committed to providing a reliable and efficient shipping experience for our customers. We carefully process every order to ensure your products arrive safely and on time.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Methods & Delivery Times
Estimated delivery times vary depending on the shipping destination and carrier availability.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–5 Business Days (when available) |
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Shipping Locations
We currently ship to addresses within the United States.
At This Time, We Do Not Ship To:
- P.O. Boxes (when carrier restrictions apply)
- International destinations (unless otherwise specified)
Shipping Costs
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.
Any applicable shipping fees will be displayed before completing your purchase.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided during checkout.
Customers can also review order details through their account dashboard when available.
Delayed or Lost Shipments
While we work with trusted shipping partners, occasional delays may occur.
If your order has not arrived within the expected timeframe, please contact our customer support team and we will assist in locating your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
GRACELY GOODS LLC is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
Damaged Packages
If your package arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 7 days of delivery.
- Include your order number and photos when contacting support.
We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
GRACELY GOODS LLC
Email: gracelygoodsllc@outlook.com or team@gracelygoodsllc.com
We appreciate your business and thank you for choosing GRACELY GOODS LLC.